AI Communication Moderate ~5 days

OpenAI and Slack integration

An OpenAI assistant sits in the Slack channels where the company already asks its questions. People can ask, draft and analyse without leaving Slack. GPT models process the messages and answer with the context of the thread, as it happens.

Why companies connect OpenAI to Slack

Teams lose around two hours a day switching between AI tools and the company messenger. Without one place to ask, several people ask the same question separately and none of them sees the others' answer.

How we do it

We build a Slack bot on the OpenAI API that responds to mentions and slash commands. It handles natural language, keeps the context of a thread, and can be configured differently per channel.

REST API Node.js Slack Bolt SDK OpenAI API Redis PostgreSQL

What you get

01

60% less time spent looking for information, because the answer arrives in the thread

02

About 45 minutes a day per person saved on context switching

03

Company knowledge centralised in one place people can actually reach

04

Long Slack threads translated and summarised automatically

05

One bot serves any number of channels and users - the cost is per question, not per seat

Use cases

Answering new joiners' questions on the #onboarding channel automatically

Producing a daily stand-up summary from what was posted in the channel

Drafting emails and documents in Slack, on request

Sentiment analysis on customer messages forwarded from the support channel

Frequently asked questions

Which languages does the bot handle?

Every language the GPT models handle well, which covers all the major European ones. The system prompts are written in the language of the team, so the answers come back reading naturally rather than translated.

How is the data between Slack and OpenAI protected?

Communication runs over encrypted HTTPS. Data sent through the API is not retained by OpenAI beyond 30 days, and sensitive fields can be filtered out before anything is sent.

What does it cost to run each month?

It depends on how much it is asked. For a team of twenty, expect roughly €12-35 a month in OpenAI tokens. Slack charges nothing extra for bots on the Pro and Business+ plans.

Tell us what you want built

A few sentences about what it should do and who for is plenty. You get scope, a date and a price back within 24 hours.

Free consultation

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